Introduction
At Pink Panther Power, we understand the importance of receiving your order quickly and securely. Therefore, we have established an efficient and reliable shipping policy. Below you will find all the details on how we ensure your order reaches you.
Please note that we ship to all European countries including the UK.
Article 1: Shipping Process
- Shipping Within 24 Hours: We strive to ship all orders directly after payment is received. This applies to orders placed Monday through Saturday.
- Weekend Orders: Orders placed on weekends (Sunday) are processed and shipped on the next business day.
Article 2: Shipping Partner
- Using PostNL: We partner with PostNL, a reliable and efficient shipping provider, to handle your orders. Orders from The Netherlands Only*
- Coverage: PostNL offers extensive coverage, enabling us to deliver your order quickly and safely to your desired destination.
Article 3: Track & Trace – For The Netherlands & Belgium Only*
- Track Your Order: Once your order has been shipped, you will receive a Track & Trace code from us. This code allows you to follow your order from dispatch to delivery.
- How to Track: Enter the Track & Trace code on the PostNL website to receive real-time updates on your order’s status and location.
Article 4: Delivery Times – For The Netherlands & Belgium Only*
- Estimated Delivery Time: Delivery times may vary depending on your location. Generally, we aim to deliver your order within a few business days.
- Delays: While we do our best to deliver on time, unforeseen delays may occasionally occur. We appreciate your understanding in such cases.
Article 5: Shipping Costs
- Costs: Shipping costs are calculated during the checkout process and depend on the country (Europe + UK) the size and weight of your order.
- Free Shipping: We offer free shipping for orders exceeding a certain amount. Details can be found on our website. For The Netherlands & Belgium Only*
Article 6: Contact and Support
If you have any questions about your shipment or encounter issues with the Track & Trace, please feel free to contact our customer service. We are here to assist you and resolve any problems.
Date of Last Update: January 1, 2024
For European Customers:
Pink Panther Power ensures compliance with EU regulations on consumer rights, offering consistent support and clear communication regarding shipping and delivery across Europe.