Introduction
At Pink Panther Power, we strive for complete customer satisfaction. Below is our comprehensive return policy, designed to clarify the conditions under which products can be returned.

Article 1: Return Conditions

  1. You have a minimum of 14 days to cancel your order and notify us of the return.
  2. After cancellation, you have another 14 days to return the product.
  3. Following the return notification, we will refund the order amount, including shipping costs, within 14 days of receiving the returned product in good condition.
  4. You have the right to cancel your order up to 14 days after receipt without providing a reason. After cancellation, you have another 14 days to return the product. You will be refunded the full order amount, including shipping costs.

If you exercise your right of withdrawal, the product should be returned with all delivered accessories and, if reasonably possible, in its original condition and packaging. If the product or its packaging is damaged more than necessary to assess it, we may charge you for the reduction in value. Please handle the product with care and ensure it is well-packed when returned.

  1. No Return Shipping Fees: Returning products is always free, regardless of the reason.

To use this right, contact us at info@pinkpantherpower.com. We will refund the order amount within 14 days of receiving the returned product in good condition.

  1. Proof of Purchase: A valid proof of purchase is required for all returns.

Article 2: Exceptions

  • Defective or Damaged Products: If the product is defective or damaged upon receipt, contact our customer service immediately.

Article 3: Return Process

  1. Contact Customer Service: Before returning a product, contact our customer service team, who will provide you with the necessary instructions.
  2. Shipping Instructions: After your return request is approved, you will receive detailed instructions on how to send the product back.
  3. Return Shipping Costs: Pink Panther Power covers the return shipping costs, regardless of the reason for the return.

Article 4: Refunds

  1. Inspection Upon Return: All returned products will be inspected. Products that do not meet our return conditions will not be eligible for a refund.
  2. Refund Processing: Once the return is approved, your refund will be processed using the original payment method.

Article 5: Customer Service

  1. Contact Information: For questions or issues regarding your product, contact our customer service team using the contact details provided on our website.
  2. Problem Resolution: Our customer service team is ready to address any concerns and provide a satisfactory solution.

Article 6: Changes to the Return Policy

This return policy may be updated from time to time. We recommend that customers regularly review this page for the most up-to-date version.

Date of Last Update: January 1, 2024

For European Customers:
Pink Panther Power complies with all EU including UK consumer protection regulations. Customers across Europe and the UK benefit from consistent support, including free return shipping and straightforward return processing, ensuring a seamless experience.