Complaints Handling Policy – Pink Panther Power
At Pink Panther Power, we value customer satisfaction and are committed to addressing any concerns promptly and fairly. If you have a complaint, please follow the steps below to ensure it is handled efficiently:
Step 1: Contact Us Directly
If something hasn’t gone as planned, we encourage you to first reach out to us. Please email your concerns to info@pinkpantherpower.com. Our customer service team will investigate and work with you to find a resolution as quickly as possible.
Step 2: Mediation Through WebwinkelKeur
If our resolution does not meet your expectations, you have the option to escalate your dispute for mediation through WebwinkelKeur.
You can submit your complaint for mediation by clicking on this link.
Step 3: EU Online Dispute Resolution Platform
For consumers within the European Union, complaints can also be submitted through the European Commission’s Online Dispute Resolution (ODR) platform.
Visit the platform at http://ec.europa.eu/odr to register your complaint. If your issue has not been addressed through other means, you are free to use this platform to seek a resolution.
We Are Here to Help
Your feedback helps us improve, and we are dedicated to resolving any issues with professionalism and care. Don’t hesitate to reach out if you have any questions or require assistance.
Contact Us:
📧 Email: info@pinkpantherpower.com
🌐 Website: www.pinkpantherpower.com
